Need help?
Frequently Asked Questions
Do you offer free delivery?
Yes, free worldwide delivery on every order, no minimum spend required.
How long does delivery take?
Orders are dispatched within 1–2 business days and delivered in 5–8 business days worldwide.
Can I track my order?
Yes. You'll receive a tracking number by email as soon as your order is dispatched.
How do I return an item?
Email us at contact@healthwellnesslorvaineuk.com within 14 days of delivery. We'll send you a free prepaid return label.
How long do refunds take?
Refunds are processed within 5–7 business days to your original payment method once we receive your return.
Can I change or cancel my order?
Contact us immediately at contact@healthwellnesslorvaineuk.com. We'll do our best before dispatch, once shipped, orders cannot be modified.
What payment methods do you accept?
Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay and Shop Pay.
Is Lorvaine a fast fashion brand?
No. We curate quality, timeless pieces designed to last.
How can I contact you?
Email contact@healthwellnesslorvaineuk.com we reply within 24 hours, Monday to Friday.